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Improving the Quality of Work-Life in India
Work-Life Balance is a concept that is rapidly catching on in India Inc., and not just because of the "MNC Culture". It is interesting to note that the key driver of this trend in the country actually stems from a need to cater to the emerging employee preferences, and goes beyond just being a belief imported from the west. A closer look at these changing preferences:
 Younger, mobile, technically/professionally qualified workforce
The average age of an Indian management graduate is 25 years as opposed to the International average of 28-30 years. The number of women in the workplace has increased significantly over the past decade as well. The employee profile of today shows a majority of the employees in the age group of 25 to 35 years.
 Move from job security to job satisfaction
This shift in demographics has also brought about a shift in the mindset. A majority of the workforce, especially those in the knowledge sector no longer place emphasis on job security or loyalty to the organization alone; they look for a 'wholesome deal' and need to be satisfied to actually continue working with an organization.
 "If you don't engage me, somebody else will"
Given the economy and the fact that there is an acute shortage of talent, the new age employee is emboldened to actually make a choice to move on to better suited pastures, one that takes the extra step of engaging employees through some means of unique differentiation.
 Double income households, nuclear families, growing "middle class"
Hewitt's Salary Increase Survey 2006 has shown an average increase of 14.4% across industries and an increase ranging from 15% to 16% between the IT/ITES sectors. Today's workforce is therefore upwardly mobile and affluent. This coupled with the age group leads to the need for more time and opportunities to enjoy the benefits and indulge in personal hobbies and interests as well.
The fact that personal life is equally important for an employee as the time he spends at work, is something that companies are increasingly beginning to accept, and are looking to design the workplace and the policies in a way that is aimed to make the workplace more comfortable and the employees to be able to maintain that balance, and thus give his/her best at the workplace. So what are employers actually doing to contend with these demands?
We spoke to few of India's Best Employers according to the Hewitt Best Employer's Study 2007, to get a feel of what their understanding of employees need is, and what they are doing about it. A snapshot follows:
Says Mr. S. Padmanabhan of TCS
Happier employees => better productivity
"We recognize Work-Life Balance as a top priority in our people management agenda as we are a productive and happy workforce which helps us achieve a higher retention rate."
"We believe that employee's relationships with their supervisor or manager and Work-Life Balance are the most important determinants for staying with an organization - and obviously bottom-line benefits of programs are designed to help workers balance professional and personal demands!"
Effect on employees
Our increasing Employee Satisfaction Index over the past few years reflects the satisfaction of the employees with the TCS initiatives. There is a growing interest of employees and their families in various MAITREE initiatives and the employee referral program which are some examples of satisfaction with our Work- Life Balance initiatives.
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